The Last of Us Part I, along with the pricier The Last of Us Part 1 Firefly Edition, is out today, and it seems as though quite a lot of people bought The Last of Us Part 1 Firefly Edition. The Firefly Edition comes with a steelbook and variant covers of The Last of Us: American Dreams Comics. But it’s being reported that quite a lot of people who ordered The Last of Us Part 1 Firefly Edition are getting their packages in a damaged state.
I am so upset right now. I paid $107.99 for The Last of Us Part 1 Firefly Edition and it came in damaged. I can't even get a replacement. I can only get a refund even though I really wanted it. 😭@AskPlayStation @PlayStation @Naughty_Dog @Neil_Druckmann pic.twitter.com/VXztOym88l
— NXS LittleJohnShow (@LittleJohnShow) September 2, 2022
Several fans who pre-ordered the special edition have reported that Sony shipped the package with little or no protection, the package seems to come in a box roughly twice the size of the Firefly Edition and with exactly one piece of PlayStation branded wrapping paper to protect it in transit. While the damage for some isn’t as bad as others, several fans are posting on social media about their copies of Last of Us Part I showing up in a damaged state.
The game and accessories are housed in a cardboard case and appear to be shipped without protection, making them prone to damage, as reported by a large number of players on Twitter.
Received #TheLastofUsPartI Firefly Edition, but I am EXTREMELY disappointed with the poor packaging used by @PlayStation, resulting in damage! C’mon @AskPlayStation you need to do better, there was ZERO packing material. People paid collector level pricing for this! @Naughty_Dog pic.twitter.com/vw28dhzSOz
— Minneapolite (@revolutionwifi) September 2, 2022
The Last of Us Part 1 Firefly edition was priced at $99.99. The first wave of pre-orders for the most expensive edition of the remake closed less than an hour after the game was announced in June. Now it seems as though players are receiving their packages, but several players reporting that Sony’s delivery methods have damaged their copies is not a good look for the company, which has already been in hot water recently.
Frustratingly, the Firefly edition could only be purchased from Sony via the PlayStation Direct store, so, likely, anyone who bought the priciest PS5 remake of The Last of Us is getting a copy from the same warehouses. This was the only method for fans to get a hand on this edition, and whoever shipped this didn’t handle the package with care. If you want to get a chance at getting an undamaged copy, the only place you can find other copies of the Firefly Edition is through second-hand sellers, where the prices will be hundreds of dollars higher than the original price.